Privacy Policy

Last updated: January 1, 2024

This Privacy Policy (“Policy”) explains how SavvyChic Design, LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our websites, services, software, and systems related to branding, website design, system implementation, and SaaS integrations (collectively, the “Services”).

By accessing or using our Services, you acknowledge you have read, understood, and agree to be bound by the terms of this Privacy Policy and the applicable Terms of Service. If you do not agree, please do not access or use the Services.

Quick Summary

What We Collect: Personal data like name, email, contact details, billing info, and optionally, application usage data.

Why We Collect It: To fulfill your requests, manage services, improve performance, and stay compliant with applicable laws.

Third-Party Sharing: We only share data with trusted vendors under strict contracts.

Table of Contents

What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On?
When & With Whom Do We Share Information?
Third-Party Links
Cookies & Tracking Technologies
Social Logins
Data Retention
How We Protect Your Information
Minors
Your Privacy Rights
Do-Not-Track Signals
California Privacy Rights
Virginia Privacy Rights
Updates to This Policy
Contact Us
Data Access, Update, or Deletion

1. What Information Do We Collect?

We collect both personal information and non-personal data in various ways, including:

a. Personal Information Provided by You:

You may voluntarily provide:

Full name, business name

Email address, phone number

Billing address, mailing address

Job title, company details

Payment information via Stripe or PayPal (we do not store this)

Client project details, including creative assets and system access

Disclaimer: You are responsible for ensuring that any information provided by you on behalf of a business, team member, or client is done with proper authorization and consent.

b. Automatically Collected Information:

When you use our website or systems, we may automatically collect:

IP address, browser/device type, operating system

Site usage data and clickstream information

Location (based on IP), time zone

Cookies, tracking pixels, and log files

Legal Note: This data is collected for legitimate business purposes and protected with appropriate technical safeguards.

2. How Do We Process Your Information?

Your data is processed for the following lawful business purposes:

To deliver contracted services (branding, system builds, web hosting)

To create or maintain user/client accounts

To issue invoices, contracts, and support documentation

To comply with regulatory, tax, and legal requirements

To send updates, communications, or announcements

To detect and prevent security breaches or fraud

To market new services or features (you may opt out anytime)

Legal Safeguard: We do not sell or lease your data. We only use your data in connection with legitimate business operations and your authorized engagement with our services

3. What Legal Bases Do We Rely On?

We rely on several lawful bases for processing your data:

Consent: You have actively agreed (e.g., submitting forms, signing contracts).

Contract: To perform a service you’ve requested or signed up for.

Legal Obligation: To meet applicable legal or regulatory requirements.

Legitimate Interest: To operate and improve our services without harming your rights.

Vital Interests: To protect someone’s safety or respond to lawful emergencies.

4. When & With Whom Do We Share Information?

We only share data when necessary and only with:

Service providers under NDA or data processing agreements (e.g., contractors, developers, platforms like GoHighLevel, Dubsado, Monday.com)

Payment processors (Stripe, PayPal)

Subcontracted teams working under our agency

Legal authorities when required by subpoena, court order, or applicable law

Protection Clause: All vendors or partners who receive your information are required by contract to keep it confidential and use it solely for the purposes intended.

5. Third-Party Links

Our Services may link to third-party websites or integrate with platforms not owned or controlled by us (e.g., styled stock libraries, design assets, CRM platforms).

Legal Disclaimer: We are not liable for third-party practices. You are responsible for reviewing their terms and privacy policies before sharing information.

6. Cookies & Tracking Technologies

We may use cookies, tracking pixels, heatmaps, and analytics tools to:

Understand how users interact with our website

Retarget visitors via ads (Facebook Pixel, Google Analytics)

Customize content and measure performance

You may opt out of cookies via your browser settings, but doing so may limit functionality.

7. Social Logins

If you sign up or interact via Facebook, Google, or other platforms, we may receive personal information as permitted by your settings on those platforms.

Consent Note: By logging in via social platforms, you authorize us to receive and process data from those platforms in accordance with this policy.

8. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When data is no longer needed, we securely delete or anonymize it.

9. How We Protect Your Information

We use appropriate administrative, technical, and physical safeguards to protect your information. These include:

Encrypted data storage

Role-based access control

Secure payment processors

Data backups

No Guarantee: While we do our best to secure your data, no digital system is 100% immune to breach. You use our Services at your own risk.

10. Information from Minors

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we learn we’ve collected data from a minor, we will delete it immediately.

11. Your Privacy Rights

Depending on your jurisdiction, you may:

Access, correct, or delete your personal data

Withdraw previously given consent

Opt-out of marketing communications

Request data portability (where applicable)

File a complaint with your local data protection authority

To exercise your rights, contact us at [email protected].

12. Do-Not-Track Features

We currently do not respond to DNT signals. If a standard is adopted in the future, we will update this notice accordingly.

13. California Privacy Rights (CCPA/CPRA)

If you reside in California:

You have the right to know what personal data we collect, use, disclose, and share.

You may request deletion of your data (with legal exceptions).

We will not discriminate based on your data rights.

We do not sell personal data as defined under CCPA.

To submit a CCPA request, email [email protected].

14. Virginia Privacy Rights (CDPA)

If you are a resident of Virginia:

You have rights to access, correct, or delete your data

You may opt out of targeted advertising and profiling

You can appeal decisions via our contact email if your request is denied

15. Updates to This Policy

We may revise this policy from time to time. Changes will be posted on this page with an updated date. Significant changes may be communicated via email or prominent site notice.

16. Contact Us

For questions or concerns about this privacy notice, contact:

SavvyChic Design, LLC

Georgetown, KY 40234

Email: [email protected]

17. Data Access, Update, or Deletion

To request a copy, update, or deletion of your data, email [email protected] with the subject line: “Data Request – Privacy Policy.”

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By submitting this form, you agree to receive communications from SavvyChic Design and its affiliated brands. This includes being contacted by our automated Voice AI system from 859-413-4966, and 859-407-6906 from our sales or support team, and receiving email or SMS messages as part of ongoing service updates, marketing campaigns, or promotions.

Message and data rates may apply. You may opt out of marketing communications at any time by replying “STOP” to SMS or following the unsubscribe link in emails.

By providing your information, you consent to our use of it in accordance with our Privacy Policy and acknowledge that your submission constitutes your express written consent under the Telephone Consumer Protection Act (TCPA) and other applicable laws.

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